Webinar Re-Cap: Will Learning Ever Look the Same?

It’s a thought many of us have had: Will learning ever look the same? Dan Streeter, Blue Sky’s Vice President of Learning Strategy and Development, recently sat down and discussed re-visioning in-person, eLearning, and virtual events in a post-Covid world. You can watch the entire webinar on-demand here and check out our quick recap below!

What is going to remain the same?

We know that adults are still motivated to learn. And the three essential questions have not changed:

• What do you want your learners to know?
• How will you know they know it?
• What will you do if they don’t?

Bloom’s Taxonomy has also remained the same. Remembering and understanding has become less important over the past ten years, but we are asking people to take that information and apply it to their everyday situations, thus creating a new reality – and we are still doing just that.

Delivery models will stay the same, including the use of in-person, instructor-led training (although this may look slightly different) as well as both synchronous and asynchronous eLearning.

And, we still have to follow a creation process. We need to use this every single time we build out learning. Often, during chaos we have a tendency to  move away from processes, but we must now move back.

What is going to be different?

Change #1: One Economy, Two Workforces

• Those who went into isolation vs. those who went into exposure
• Who is our audience and how do we reach them?
• Just one in ten companies expect all employees to return to the office

Change #2: The “Over Correction” of Asynchronous Learning

• It can be as effective, with some caveats
• How do we mold learning to make sure the pieces we do online are just as effective?

Is efficiency > relationship? eLearning really focuses on efficiency, and the relationship becomes less important, which can decrease the effectiveness of the learning

Change #3: Welcome to the Age of Anonymity

How do you get the audience to re-engage with the instructor? Is it possible to have all three important elements at once (efficiency, effectiveness, relationship)? Have a hybrid focus!

• In-person, instructor-led training: Incorporate elements of both synchronous and asynchronous learning – think flipped classrooms
• Conferences: Only 10-20% of your audience typically attends your in-person conference – live streaming will allow you to reach a larger audience. You can also now have double sponsorship – in-person AND online!

Change #4: Learning = Revenue

How do we create revenue at every stage of the journey? Let’s go back to the three essential questions:

• What do you want your learners to know?
• How will you know they know it?
• What will you do if they don’t?

How can you build revenue at every stage listed above?

Some examples include offering them what they want to know for free but charging them to get the certificate. You also have the ability to provide lots of extras, too – coaching, tutoring, study guides, and other resources.

Content development is now being decentralized. Accepting “good enough for now” as you quickly moved from in-person to virtual, more stakeholders began to get involved in learning.

Consider that the next disruption will demand:

• Re-engaging the fundamentals
• A hybrid approach – eLearning and conferences
• Rapid prototype and replication
• L&D will be revenue centric

For more on these topics, watch the full recording on-demand here.

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