AMCI partnered with Blue Sky eLearn to expand member access to professional development, establish revenue-generating programs, and achieve a 450% increase in platform engagement.
AMC Institute

The AMC Institute (AMCI) is the premier non-profit trade organization for association management companies (AMCs)— for-profit businesses that manage multiple nonprofit organizations. AMCI advances industry standards through accreditation programs, drives new business to its members, and creates educational and networking opportunities for professional development.

With 180 AMC members managing more than 1,800 associations representing 2.8 million individual members, AMCI plays a crucial role in strengthening the association management profession and ensuring nonprofits receive quality management services.

Challenge

AMCI is the only organization that is focused on networking and education for AMCs—providing these businesses with a destination to collaborate and discuss the challenges that AMCs face. By hosting in-person events like their annual conference, AMCI members are able to network with other AMC owners to share ideas and learn from each other how to better run their businesses.

AMCI recognized the valuable opportunity for expanded reach that online access to their conference sessions would provide members. In 2016, they sought out a partner and platform that would enable them to repurpose their in-person sessions as on-demand online content.

Solution

For nearly a decade, AMCI and Blue Sky eLearn have partnered to provide online learning to AMCI members. What began as simply hosting AMCI's conference session recordings has evolved into a comprehensive partnership, expanding as professionals increasingly prefer online learning for its self-paced flexibility.

Path LMS

Blue Sky eLearn’s Path LMS™ is home to AMCI’s Professional Advancement Online, which provides learning experiences designed to develop AMC competencies and hosts a wide range of AMC-focused educational content for all levels of professionals.

Path LMS hosts AMCI's live webinars on current industry topics, programs and services, and membership updates. The content of their popular EduSeries webinars is member-driven based on session submissions for AMCI’s in-person meetings and other topics that come up throughout the year. Building on this success, AMCI's Path LMS site has grown to host nearly 150 on-demand courses accessible to members at their convenience.

AMCI also uses Path LMS to host its certificate and specialist programs, which generate additional revenue while providing valuable professional development opportunities that help members advance in their careers. These CAE-eligible programs include:

  • Professional Advancement Specialist Program: Designed to elevate proficiency in management areas essential for successful AMC operations, this robust program targets rising executives looking to master necessary skills. There are six specialist areas, each with an earnable digital badge, covering topics like finance, membership, leadership, and more.
  • Certificate Program: From ethics to communication skills, AMCI's certificate program provides specialized foundational-level education in key functional areas to help rising AMC professionals advance their careers.

The content for these programs is delivered in Path LMS through multiple formats including instructional video presentations, digital workbooks, resources, surveys, and final quizzes. Upon completion, learners automatically receive custom-branded certificates or badges for their achievements.

“We especially like using Path LMS for our online learning content because of the ease of use. This is great for the learners and for the staff,” says Karin Fitzgerald, Chief Operating Officer at AMCI. “Uploading content to Path LMS is easy for staff, and the online learning is easy to navigate for individual learners.”

Live Events

Blue Sky eLearn's virtual events team provides comprehensive management and facilitation for AMCI's professional EduSeries. This partnership extends beyond basic hosting to include production expertise, technical support, and audience engagement strategies that elevate the overall presentation quality.

The managed webinar services include a custom live stream experience branded with AMCI's visual identity and AI-generated captions that ensure accessibility during all live broadcasts. Behind the scenes, Blue Sky's team handles technical troubleshooting, presenter coaching, and audience Q&A moderation, allowing AMCI staff to focus on content delivery.

"Having Blue Sky eLearn manage our webinars has provided a much more professional look and feel," says Karin. "The event facilitators make the process seamless for staff, speakers, and attendees. The response from the Blue Sky eLearn team is tremendous! They are all quick to respond and very helpful."

This partnership has dramatically improved member engagement with AMCI's digital offerings. Since implementing these enhanced live event services, AMCI has documented a remarkable 450% increase in active users on their platform—a clear indicator of the value members place on high-quality, accessible professional development resources.

“If you’re considering an LMS, Blue Sky eLearn has been a great partner for AMCI. The quality of the programs have greatly improved with Blue Sky eLearn’s Path LMS. Staff time is saved, and members love using the platform.” — Karin Fitzgerald, CMP, CAE, Chief Operating Officer at AMCI

Goals

  • Expand access to and longevity of annual conference content for members
  • Create additional revenue streams through online credentialing programs
  • Provide flexible, self-paced professional development opportunities for AMC professionals
  • Enhance the quality and professionalism of live webinar presentations
  • Increase member engagement with educational offerings

Solutions

  • Implemented Path LMS to host AMCI's Professional Advancement Online platform
  • Developed comprehensive credentialing programs with digital badges and certificates
  • Created a library of nearly 150 on-demand courses focused on AMC-specific topics
  • Established regular live webinar series on current industry topics
  • Enlisted Blue Sky eLearn's virtual events team for professional webinar management
  • Integrated custom-branded live stream player with AI-generated captions for accessibility

Results

  • 450% increase in active users on the platform since 2023
  • Created a new source of non-dues revenue through specialized certificate programs
  • Created seamless experience for staff, speakers, and attendees
  • Improved professional appearance and production quality of live events
  • Established easy-to-navigate platform for both staff content creators and learners
  • Built a decade-long partnership with Blue Sky eLearn that continues to evolve with industry needs

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