Blue Sky eLearn's Path LMS and managed virtual events services empowered the NCBA to streamline CLE management, expand their library of content, and improve member satisfaction.
North Carolina Bar Association

The North Carolina Bar Association (NCBA) is a prominent legal association serving 16,000+ members. A voluntary membership organization of lawyers, judges, paralegals and law students, the NCBA is dedicated to serving the public and the legal profession.

The Challenge

The NCBA faced the challenge of enhancing its continuing legal education (CLE) delivery during the COVID-19 pandemic. While the NCBA had previously conducted online broadcasts, the transition to Blue Sky eLearn's Path LMS was driven by the need for a more seamless integration with their new AMS and a more user-friendly catalog layout.

The integration with Blue Sky eLearn allowed for a smoother transition and better management of virtual offerings, providing a more efficient and reliable platform for their members. The new system's improved catalog sync feature also streamlined operations, reducing administrative tasks and enhancing the overall user experience.

The Solution

In July 2020, the NCBA partnered with Blue Sky eLearn to utilize the Path LMS™ platform and virtual event services. This strategic collaboration aimed to not only increase the number of simulcasted live virtual events, but also enhance the overall learning experience through advanced technology and support.

“When we set out to choose an LMS platform, we were given three questions: Can you find it? Can you buy it? Can you access it?” says Nicole Whelan, CLE Operations Manager at the NCBA. “Path LMS really helped us answer all three of those questions very easily.”

Path LMS enabled the NCBA to easily customize their virtual storefront of programs and create a filtering system and keyword search that makes finding programs and products possible in just a few clicks.

“Path LMS has really streamlined the user experience—from shopping for educational programs to watching a live webcast. From onboarding to ongoing support, the whole Blue Sky eLearn team is really great to work with, and I always have direct access for any support I need.” — Nicole Whelan, CLE Operations Manager

The NCBA looks to Blue Sky eLearn’s virtual events team to supplement their in-house staff and maintain a consistent, high-quality streaming experience. Broadcasting up to 5 events per week, Blue Sky eLearn’s virtual event services provide technical support, quality assurance, and recordings for live-streamed events.

“Blue Sky eLearn’s virtual events services have given our staff more bandwidth to carry out other programming needs. We can even do a rebroadcast and live event on the same day,” says Nicole. “We’re able to produce more volume, and Blue Sky eLearn is the reliable, experienced resource to help us manage our virtual events.”

The partnership with Blue Sky eLearn has led to significant achievements for the NCBA:

Operational Efficiency

One of the standout features for the NCBA was the seamless integration between Path LMS and their association management system (AMS), Fonteva, enabling a cohesive user experience from event registration to content delivery. This integration allowed for the creation of a storefront for the NCBA's educational catalog, simplifying the process for members to find, purchase, and access CLE programs.

The integration between Path LMS and the NCBA's AMS has streamlined administrative processes, reduced redundant data entry and freeing up staff time for other priorities. This efficiency has enabled the NCBA to focus on improving and expanding its CLE offerings.

Increased Member Satisfaction

The transition to online learning has been met with overwhelmingly positive feedback from NCBA members. The flexibility to participate in live events remotely, coupled with the option to access rebroadcasts and on-demand content, has been greatly appreciated.

Enhanced Educational Offerings

By leveraging Path LMS, the NCBA has successfully expanded its library of CLE programs, offering over 100 hours of new training content annually. This expansion has not only maintained but enriched the professional development opportunities available to members and non-members alike.

Looking Ahead

As the NCBA looks to the future, it plans to further leverage the capabilities of Path LMS to meet the evolving needs of its members. This includes exploring new features and technologies to enhance the learning experience, as well as expanding the catalog of CLE programs available. The success of the NCBA's partnership with Blue Sky eLearn serves as a testament to the power of technology in transforming professional education. By embracing innovative solutions, the NCBA has set a new standard for legal education delivery.

Goals

  • Maintain and elevate the virtual CLE experience as less people are attending events in-person
  • Enhance the shopping and learning experience for NCBA members
  • Streamline the management of CLE offerings
  • Expand the availability and accessibility of CLE content

Solutions

  • Implemented Path LMS to transition and manage CLE content
  • Integrated Path LMS with NCBA’s association management system
  • Offered live and on-demand learning formats
  • Developed a storefront for easy access to CLE programs

Results

  • Expanded CLE library with over 100 new continuing education hours annually
  • Streamlined operations, reducing redundant administrative tasks
  • Increased member satisfaction with flexible learning options

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